Discover the Mulia Hotels App
Your Personal Concierge in Bali & Jakarta
Plan, Book & Enhance Your Stay — All from One App
The official Mulia Hotels App is your seamless digital companion for exploring and enjoying The Mulia, Mulia Resort & Villas – Nusa Dua, Bali and Hotel Mulia Senayan, Jakarta. Whether you're planning your next escape or already with us, the app brings Mulia’s signature luxury and intuitive service to your fingertips.
Your Journey, Elevated
From the moment you book, the app streamlines your experience. Complete your pre-arrival check-in, share your preferences, and tailor your stay with ease.
Once checked in, your mobile becomes your dedicated concierge. The app puts every detail at your fingertips.
Personalised Assistance
Chat directly with our team for instant support and special requests.
Effortless In-Room Dining
Order gourmet dishes to your room with just a tap.
Seamless Reservations
Book your preferred restaurants and spa treatments with ease.
Discover More
View resort facilities, daily activities, and curated events anytime.
Signature Hospitality, Digitally Delivered
Stay connected to the Mulia experience wherever you are. Browse guest-only offers, explore dining and wellness options, and receive real-time updates — all within the app.
Key Features of the Mulia Hotels App
Pre-arrival check-in
Check in ahead and collect your key with ease.
Live chat
Instantly connect with our team anytime.
In-Room Dining & Requests
Order meals or request services in just a tap.
Dining & Spa Reservations
Book restaurants, spa, and wellness with ease.
In-Room Folio
Track your charges in real time.
Daily Programmes & Events
Explore activities and curated experiences.
Exclusive Privileges
Access offers available only to in-house guests.
Safety Information
View on-site safety and emergency details.
Two Destinations, One Premium Hotel App
Hotel Mulia Senayan, Jakarta
A sophisticated city retreat in Jakarta’s premier district, offering refined interiors, award-winning dining, and warm personalised service.
The Mulia, Mulia Resort & Villas – Nusa Dua, Bali
A beachfront sanctuary with three distinct luxury experiences—oceanfront suites at The Mulia, the vibrant energy of Mulia Resort, and the private pool villas of Mulia Villas with 24-hour butler service.
Frequently Asked Questions
What is the Mulia Hotels App?
The Mulia Hotels App is your personal gateway to The Mulia, Mulia Resort & Villas – Nusa Dua, Bali, and Hotel Mulia Senayan, Jakarta. Designed to enhance every stage of your journey, the app allows you to explore our hotels, check in before arrival, request in-stay services, and access curated experiences—all from your mobile device.
Is the app free to download?
Yes, the Mulia Hotels App is available to download for free via the App Store and Google Play.
Can I use the app without logging in?
Yes. You can browse our properties, explore facilities, and make bookings without logging in. However, to access personalised services—such as live chat with our concierge, in-room dining, or housekeeping requests—you will need to log in and link your booking. In-house guests must check in and pair their stay to unlock these features.
Can I make a booking through the app?
Yes. When you select ‘Book Now,’ you will be redirected to our official booking website (themulia.com) for a seamless reservation experience.
What services are available through the app?
The Mulia Hotels App offers a variety of features to elevate your stay, including:
• Pre-arrival check-in for a seamless arrival
• Live chat with guest services
• In-room dining and housekeeping requests
• Spa, restaurant, and wellness reservations
• View your in-room billing folio
• Access hotel programmes and daily events
• Real-time updates and exclusive guest privileges
• On-site safety and emergency informationHow do I use the app for pre-arrival check-in?
After booking your stay directly at themulia.com, you will receive an email approximately one week prior to arrival with instructions to complete your pre-arrival details. Simply open the Mulia App, create an account or log in using the email address linked to your reservation, and submit the requested information to ensure a seamless arrival experience.
Which hotels are included in the app?
The app covers both of our award-winning properties:
The Mulia, Mulia Resort & Villas – Nusa Dua, Bali
Hotel Mulia Senayan, Jakarta
Contact Information
The Mulia, Mulia Resort & Villas – Nusa Dua, Bali
Jl. Raya Nusa Dua Selatan, Kawasan Sawangan Nusa Dua 80362 Bali, Indonesia
E: reservation@themulia.com
E: info.bali@themulia.com
P: +62 361 301 7777
Hotel Mulia Senayan, Jakarta
Jl. Asia Afrika Senayan Jakarta 10270, Indonesia
E: reservation@hotelmulia.com
E: info.jakarta@hotelmulia.com
P: +62 21 574 7777

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